Tech Support AOG Technical SupportFAQLessons LearnedTraining

Your Partner in Technical and Field Support

Our philosophy is to strive to identify and fix potential problems before they surface. If a problem or issue does arise, you can depend on us to be there for you. We’ll help you:

  • Save time and headaches with our on-site troubleshooting training
  • Avoid installation and operation hassles through technical updates and FAQs
  • Save time with comprehensive online training
  • Stay informed with online technical publications, including automatic notices of service bulletins, letters and advisories
  • Keep up-to-date with product information and news

To contact us, please call (800) 253-9525 or (616) 949-6600, or e-mail us at FieldService.Avionics@l-3com.com.

Frequently Asked Questions are available to answer the most popular questions asked by our customers.

Lessons Learned is a section where the experiences of the Field Service Engineers are shared. The root cause of several aircraft problems are explained in this intuitive segment.

 

 Tom Elsley, Team Lead-Field Service Engineer
 (616) 285-4335
 Tom.Elsley@l-3com.com
 
 Carl Groening, Sr. Field Service Engineer 
 (616) 285-4437
 Carl.Groening@l-3com.com
 
 Jim Keeth, Sr. Field Service Engineer
 (616) 285-4436
 Jim.Keeth@l-3com.com
 
Russ Myers, Sr. Field Service Engineer
 (616) 285-4322
 Russ.Myers@l-3com.com
 
 Fletcher Newfer, Sr. Field Service Engineer
  (616) 285-4383
 Fletcher.Newfer@l-3com.com
 
 William Tramper, Sr. Field Service Engineer
 (616) 285-4357
 William.Tramper@l-3com.com